Support > FAQ

Thrive Bottle

My sensor is not charging. What now?

  • The charger should be plugged into a charging block with at least ?? amps of power. Your phone block will most likely work. 
  • Make sure the sensor is removed from the link and the “n” logo is facing down.
  • Place the sensor in the middle of the charging pad. If the pad and sensor do not light up, remove the sensor and place it back down.