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App Setup & Troubleshooting

Can I use the nfant® Tracker App during a feeding if I don’t have WiFi access?

No. The Smart Sensor component on the Smart Bottle is a Bluetooth-enabled device that must be connected to WiFi in order to transmit feeding data to the nfant® Tracker App on your phone.

Read More Can I use the nfant® Tracker App during a feeding if I don’t have WiFi access?Continue

Why do I need to designate a Primary Caregiver in the app?

During setup, one app user must be designated as the Primary Caregiver. The Primary Caregiver has full access to control what type of data and information is seen by other caregivers, as well as the power to add or remove caregivers.

Read More Why do I need to designate a Primary Caregiver in the app?Continue

What happens if I lost or threw away the nfant® product box?

If you threw away the box prior to syncing your Smart Bottle with the Tracker App, you can reach out to support@nfant.com to get your product serial number. If you have already synced the bottle, everything you need will be available on our website or within the app.

Read More What happens if I lost or threw away the nfant® product box?Continue

How do I sync my nfant® Thrive Smart Bottle with the app?

After you have downloaded the nfant® Tracker App on your phone, you will be prompted to create a username/password and complete the account setup process. The final step in this setup process is syncing your Smart Bottle with the app. You will be prompted to enter the unique serial number printed on the bottom of…

Read More How do I sync my nfant® Thrive Smart Bottle with the app?Continue

How do I download the nfant® Tracker App?

The nfant® Tracker App will soon be available for download from the Apple App Store and Google Play.

Read More How do I download the nfant® Tracker App?Continue

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