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Orders and Shipping

Can my doctor prescribe the nfant® Thrive System?

Yes. Any doctor or feeding specialist working with you and your baby can prescribe the nfant® Thrive Feeding System.

Can I return my nfant® Thrive System if I’ve opened it?

Yes. You can make a return if you have opened the box, but it cannot be returned if the product or accessories have been used.

What is your return policy?

The nfant® Thrive System and all accessories (bottles, sensors, charging accessories, nipples) may be returned if you are not fully satisfied. You may return the nfant® Thrive System or any accessory for replacement or refund within sixty (60) days of the purchase confirmation date. The Thrive System or accessory must be returned in its original packaging and unused.

How can I check my order status?

Tracking is available from the channel you purchased from.

Can I ship to an APO/FPO address or PO Box?

Yes. We can ship to APO/FPO addresses and to PO boxes.

How soon will my nfant® Thrive System or accessories ship?

We ship by next business day.

Can you ship nfant® Thrive internationally?

We only ship within the United States at this time.