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Support > FAQ

Why nfant® Thrive?

Who developed the nfant® Thrive Feeding System?
Can nfant® Thrive help diagnose a feeding challenge or disorder?
Is nfant® Thrive used in hospitals and NICUs?
How does the nfant® Thrive System help me feed my baby?
What makes nfant® Thrive Bottles different from traditional bottles?
Connected Feeding
How can I learn even more about Connected Feeding?
Can I learn about Connected Feeding without purchasing nfant® Thrive?
Will the Connected Feeding approach work for every baby?
How is Connected Feeding different than cue-based feeding?
What is Connected Feeding?
Thrive Bottle
How do I clean the Sensor?
Is the nfant® Thrive Bottle dishwasher safe?
How often do I need to charge the nfant® Thrive Smart Bottle?
How do I purchase extra bottles, nipples or accessories?
Can I use the nfant® Thrive Bottle without the sensor or Tracker App?
Can I use the nfant® Thrive Smart Bottle with other bottles?
Can I use the nfant® Thrive Smart Bottle if I also plan to breastfeed?
Do I need to purchase the entire nfant® Thrive System to use the nfant Bottle?
Control Flow Nipples
Can I order extra bottles and nipples for my nfant® Thrive System?
What is the nfant® No Flow Nipple and who should use it?
Should I sterilize nfant® baby nipples before using?
How long can I use the same bottle nipple?
Are nfant® Control Flow Nipples dishwasher safe?
How do I know when to change the flow rate of my baby’s nipple?
How do I know which nipple flow rate to start with?
Do I need to purchase the Thrive System to use nfant® Control Flow Nipples?
Are all slow flow nipples the same?
How are nfant® Control Flow Nipples different than other baby nipples?
nfant® Tracker App
Can I share my baby’s feeding data with my pediatrician or another provider?
Can my partner and other caregivers use the nfant® Tracker App?
What does nfant® do with my data entered in the Tracker App?
What type of biofeedback data is being recorded in the nfant® Tracker App?
How does the nfant® Tracker App teach me how to feed my baby?
Can I use the nfant® Tracker App without the Thrive Bottle?
Is the nfant® Tracker App free?
How do I download the nfant® Tracker App?
Data & Privacy
Can I control what type of data other caregivers see?
Can I share my baby’s feeding data with my pediatrician or another provider?
What does nfant® do with my data entered in the Tracker App?
What type of biofeedback data is being recorded in the nfant® Tracker App?
App Setup & Troubleshooting
Can I use the nfant® Tracker App during a feeding if I don’t have WiFi access?
Why do I need to designate a Primary Caregiver in the app?
What happens if I lost or threw away the nfant® product box?
How do I sync my nfant® Thrive Bottle with the app?
How do I download the nfant® Tracker App?
Feeding Multiples
Do you offer feeding guidance for parents with multiples?
Do I need to purchase more than one nfant® Thrive System for multiples?
Can I use the same nfant® Tracker App for multiple babies?
Can I feed twins, triplets or more with nfant® Thrive?
Can I order extra bottles and nipples for my nfant® Thrive System?
Payments
Can I pay with my HSA or FSA?
Do you have any promotional codes or special offers?
Do you offer payment plans or financing?
Is nfant® Thrive covered by insurance?
Orders & Shipping
Can my doctor prescribe the nfant® Thrive System?
Can I return my nfant® Thrive System if I’ve opened it?
What is your return policy?
How can I check my order status?
Can I ship to an APO/FPO address or PO Box?
How soon will my nfant® Thrive System or accessories ship?
Can you ship nfant® Thrive internationally?